Teletherapy Platforms and Information  Is a free and HIPAA compliant platform.  Has a free option for 25 calls per month.

Zoom is only HIPAA compliant if your organization has a BAA (Business Associates Agreement) with them.  Many universities do, so you will have to inquire whether yours does or not.

You need to establish clear information and guidelines for using these methods.  Have an additional Informed Consent for telemental health services (this includes information about emails and phone calls as well as the secure video sessions).  You can google “sample telemental health informed consent” to get suggestions for wording.

Ohio Counselor, Social Worker & Marriage and Family Therapist Board

This was posted on the NASW Indiana website  on things to consider when going to teletherapy:  It looks like Ohio is temporarily waiving the requirement of holding a license in their state:

 NASW Indiana has received questions from social workers throughout the state on how best to meet with clients or continue seeing clients during the pandemic of COVID-19 and the increased practice of social distancing. 

Below are a few resources and things to consider if you are looking for ways to continue to support your clients during this period.

  1. While you may have a license to practice in Indiana, what do you do if your client lives in a surrounding state? Are you licensed in that state? Most jurisdictions require you to be licensed in the state where the client is physically located at the time of service.To find out about exceptions or reciprocity with other states, please contact their licensing board.

o    The Ohio Counselor, Social Worker & Marriage and Family Therapist Board posted a statement on March 13, 2020. Click here to view it.

o    We will continue to monitor the surrounding states and share information as it becomes available.

  1. Does your liability/malpractice insurance cover teletherapy/telehealth? What are the requirements for coverage? Can you work from home or only from a designated office?
  2. Does your clients’ insurance plan cover teletherapy/telehealth? Make sure you check with your clients insurance company before starting teletherapy/telehealth.
  3. Do you have a HIPAA Compliant platform to use for providing teletherapy/telehealth?
  4. Does your informed consent cover teletherapy/telehealth?
  5. Make sure you are comfortable moving your practice online – do you know how to use the software? Is it easy for clients to access?
  6. Review the NASW’s Technology Standardsand the NASW Code of Ethics for additional guidance and information.

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